Hours on a vaccine hotline: As more people are eligible, appointment registration hits snags
By Aaron Besecker and Sandra Tan
News Staff Reporters
Updated
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Pharmacist Erin Carroll administers a shot with the Covid-19 vaccine to Laura Gramza during a clinic for staff and residents of the Ellicott Center for Rehabilitation and Nursing in Buffalo, Monday, Dec. 28, 2020. (Derek Gee / Buffalo News)
Derek Gee / Buffalo News
Limited supply of Covid-19 vaccine has contributed to the frustration of many Western New Yorkers who tried making appointments to receive the vaccine through the state's new registration system.
By Aaron Besecker and Sandra Tan
News Staff Reporters
Signing up for an appointment to get the Covid-19 vaccine was a rocky process for John Wynne of Orchard Park – and for thousands of other Western New Yorkers.
Please do NOT call our Health Department to schedule an appointment for a vaccine. We are NOT setting up appointments by phone. Per our IT Department, yesterday our main @ECDOH phone number received more than 18,500 calls. It normally would receive less than 250 per day.
Pharmacist Erin Carroll administers a shot with the Covid-19 vaccine to Laura Gramza during a clinic for staff and residents of the Ellicott Center for Rehabilitation and Nursing in Buffalo, Monday, Dec. 28, 2020. (Derek Gee / Buffalo News)
Limited supply of Covid-19 vaccine has contributed to the frustration of many Western New Yorkers who tried making appointments to receive the vaccine through the state's new registration system.
